Warranty Information

Commercial Portable Air Conditioners Warranty

This Warranty Notice supersedes any other warranty notice by which Air Rover, Inc., may be included under the Terms and Conditions of the Purchase Order or Contract of any purchaser doing business with Air Rover, Inc.

If any part of your Air Rover Commercial Portable Unit fails because of an inherent defect within twelve months from date of delivery, Air Rover, Inc. will furnish without charge F.O.B. Tyler, Texas, the required replacement part. If the failure occurs within a period of ninety (90) days from date of delivery, any related transportation, service labor and diagnostic calls that have been previously authorized by Air Rover, Inc., will be included in this warranty. Otherwise any related transportation, service labor, diagnosis calls, filters, driers and/or refrigerant are not included.

All warranty work must have written authorization prior to service. No warranty work will be paid without written authorization from Air Rover, Inc. Air Rover warrants only to the original purchaser. To obtain service under this warranty, the customer must contact Air Rover, Inc. Service Department at (903) 877-3430 between 8:00am and 4:00pm (CT) Monday through Thursday, and between 8:00am and 3:00pm (CT) on Friday, and request a Service Repair Authorization (SRA) or a Return Material Authorization (RMA) number accordingly. All transportation costs, related service labor charges, and/or diagnostic call charges must be authorized prior to commencement of the service . Authorization must be obtained before any replacement parts, other than those provided by Air Rover, Inc. are installed. Parts and service obtained under the stated warranty must be shipped to or performed only at a CONUS valid address. It is the responsibility of the customer to move merchandise accordingly.

The purchaser has the responsibility of inspecting all merchandise received from Air Rover, Inc. within 14 days. This warranty does not cover damages caused by improper installation, modification, misuse of equipment or negligent servicing. Units that are to be used where ambient outside temperatures will be less than 45°F are not covered by this warranty unless said units are equipped with optional low ambient controls. Furthermore, units which are to be used where the evaporator temperature may reach or exceed 100°F for extended periods will not be covered by this warranty unless said units are equipped with optional high ambient controls. Units that are to be used for process cooling will not be covered by this warranty because such units require special adaptations which are specific to each purpose.

This warranty constitutes the exclusive remedy of any purchaser of Air Rover, Inc. Portable Air Conditioners and is in lieu of all other warranties, expressed or implied, including, without limitation, any implied warranty or merchantability of fitness for use, to the fullest extent permitted by law.

Freight Damage/Shortage must be reported within 15 days from receipt of delivery. Warranty coverage extends only to the original destination contracted with the Air Rover plant in Tyler, Texas and does not cover units which are transshipped to an alternate destination after initial receipt. Such additional movement to alternate locations voids the warranty, since Air Rover cannot be responsible for the onward movement of the unit(s). In no event shall Air Rover, Inc. be liable for incidental or consequential damages. This warranty applies to products purchased and retained for use in the United States, as well as units shipped for use in Canada and Mexico. Units used in the aforementioned countries are honored under Air Rover, Incorporated’s standard 90-day labor, 1-year parts warranty.

This warranty does not cover any issues resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; accidents; excess moisture; lightning; connections to improper voltage supply; unauthorized alteration or modification of original condition; damages caused by use with non-Air Rover components; components that require modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these or any modifications.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE AND COUNTRY TO COUNTRY. Some states and countries do not allow limitations or exclusions, so the above limitations or exclusions may not apply to you.

AIR ROVER, INC. – Tyler, Texas
WARRANTOR 07/01/2019